Refunds may be granted up to 30 days from the day of purchase. Customers may be asked to provide a valid reason for claiming a refund.
After the first 30 days have elapsed, a refund request will normally not be accepted unless there are convincing reasons justifying a refund. After 60 days purchase is deemed to be final
Ongoing subscriptions and recurring charges may be cancelled at any time. The cancellation will take place as from the next period of billing. A cancellation will only cancel future billings.
The above time periods relating to refunds will also apply in respect to each subscription or recurring charge payment.