Refunds may be granted up to 30 days from the day of purchase. Customers
may be asked to provide a valid reason for claiming a refund.
After
the first 30 days have elapsed, a refund request will normally not be
accepted unless there are convincing reasons justifying a refund. After
60 days purchase is deemed to be final
Ongoing subscriptions and
recurring charges may be cancelled at any time. The cancellation will
take place as from the next period of billing. A cancellation will only
cancel future billings.
The above time periods relating to refunds will also apply in respect to each subscription or recurring charge payment.
